BSHF Logo
English | Español
promoting innovative housing policy and practice
Search

Privacy Policy

The Building and Social Housing Foundation (BSHF) respects the privacy of visitors to our website. As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in our storage and disclosure of any information that you have given us. In order to maintain the security of your information we may request proof of identity before we are able to disclose sensitive information to you.

All information collected on this site will be kept strictly confidential and will not be sold, leased or rented to parties outside of BSHF. We will not disclose your information to third parties not involved in any transaction process, or use it for other purposes, such as unsolicited mailings. More details are set out below. If you have any questions, please do not hesitate to contact us:

Data Protection Officer
Building and Social Housing Foundation
Memorial Square
Coalville
Leicestershire
LE67 3TU

Email:  bshf@bshf.org

What information do we collect?

We collect personal information from visitors to our website through the use of online forms and every time you email us your details. We will ask you for your name, organisation and e-mail address in order to:

  • send you news and information on BSHF activities and upcoming events in the form of an e-newsletter
  • deal with your enquiries, comments or requests
  • follow up a feedback form, in order to get a better picture of our visitor’s needs


If you sign up for an e-newsletter, the e-mail address you supply will only be used to send you information on BSHF activities. If you give us your e-mail address when downloading BSHF documents, that address will only be used to follow up that request. We retain only your email address in order to notify you of new publications and we do not sell, rent, loan, trade or lease email addresses to any third party.

We also collect additional information automatically about your visit to our website. This information includes the IP address, pages accessed, date, time and further information volunteered by you. BSHF uses data collected from log files for internal analysis of visitor behaviour and trends, to evaluate traffic flow (e.g. busiest times of day/week) and to assess the relative popularity of different parts of the website. We use the information we collect to monitor the number of visitors to the different sections of our site, and to help us make our site more useful to visitors. We do not share individual data or track user behaviour after you have left our site.

The information provided to BSHF is saved indefinitely and may be stored on one or more databases directly maintained by us. 

Use of cookies

Cookies are small pieces of information that are stored on your browser on your computer’s hard drive. BSHF uses cookies in order to record:

  • your language and font-size selection (for up to one year);
  • information about the current browsing session (for up to one hour). For example, this enables selected publications to be kept in the basket prior to ordering.

Cookies used by BSHF cannot be used to obtain information about your system or to add you to any mailing lists. They are used to make browsing more efficient. You may set your browser's preferences to block the storage of cookies. If you have disabled cookies on your computer, you will be unable to order publications and access to other areas of the site may be restricted. Many people worry that cookies threaten individuals' privacy and might affect their own computers' functioning. While they can be used in all kinds of ways by server-based applications, they pose no risk to you as a user.

Other websites

The Site may contain links to other websites, which are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours.

Access to your personal information

You have the right to request a copy of the personal information that BSHF holds about you and to have any inaccuracies corrected. (We charge a fee for information requests.) Please address requests to the Data Protection Officer (see above).

News and Events

Solving global homelessness starts here

BSHF recently took a group of experts and homelessness practitioners to the USA....

NICE consultation on excess winter deaths

In July 2014 BSHF submitted a response to the NICE consultation...

Presentation of the 2013/14 World Habitat Awards

A commemorative publication featuring the 2013/14 World Habitat Awards Presentation...